Terms of Use

Last updated: July 30, 2026

These terms of use (“Terms”) govern your access to the website credit2go.ca and the services offered by Credit2Go Inc. (“Credit2Go”, “we”, “our”). By accessing our site or submitting a loan application, you unconditionally accept these Terms.

1. Acceptance of Terms

By using our site and services, you confirm that you have read, understood, and accepted these Terms, as well as our Privacy Policy and Cookie Policy. If you do not accept these Terms, please do not use our services.

2. Eligibility

To apply for a loan with Credit2Go, you must:

• Be at least 18 years old (or the age of majority in your province)
• Be a Canadian resident
• Reside in a province we serve — our services are not offered in Quebec or Manitoba
• Have stable employment or a regular source of income
• Hold an active Canadian bank account
• Provide accurate and truthful information
• Not be in bankruptcy or active consumer proposal

3. Loan Terms

All our personal loans are subject to the following terms:

• Amounts: $250 to $1,500 CAD — higher amounts up to $5,000 available on case-by-case review
• Nominal annual interest rate: 31.00%, compounded daily
• Annual Percentage Rate (APR): 34.50% (effective annual rate)
• Type of credit: high-cost credit (APR of 32% or higher)
• Compliance: federal 35% APR cap (Criminal Code of Canada, section 347.1)
• Term: approximately 2 months — 4 bi-weekly instalments
• Prepayment: permitted at any time, with no penalty or fee

Representative example: a $1,000 loan at 31.00% nominal (34.50% APR effective), repaid in 4 bi-weekly instalments of $257.48, total repayment $1,029.92, total cost of borrowing $29.92. One-time fees that do not affect the APR: missed payment $25 (automatically reversed if cured within 48 business hours), payment rescheduling $25, payment reduction request $12.50. Electronic debit fees: $0. No other fees are charged. For full details, see our APR Disclosure page. For free financial guidance: Financial Consumer Agency of Canada (FCAC).

4. Payments and Pre-Authorized Debits

By accepting a loan, you authorize Credit2Go to make pre-authorized debits (PAD) from the bank account you have provided, on dates agreed in the contract. You commit to:

• Maintain sufficient funds to honor payments
• Inform us immediately of any change of bank account
• Pay the missed payment fee of $25 if a payment is refused for non-sufficient funds — this fee is automatically reversed if the payment is cured within 48 business hours

5. Default and Remedies

In case of default, Credit2Go reserves the right to:

• Charge the missed payment fees set out in the contract, up to the maximum permitted by the law of your province
• Report the default to credit bureaus (Equifax, TransUnion)
• Initiate collection procedures
• Demand full repayment of the balance
• Commence legal action to recover the debt

Credit2Go charges no late fees, penalty interest, or collection charges beyond what applicable law permits.

6. Cancellation Right

You have a cancellation period, at no cost, following receipt of your loan agreement. The length of this period is set by the law of your province of residence. The period that applies to your file, along with the steps to cancel, are stated in your loan agreement. If you cancel within that period, you repay the principal received without interest or fees.

7. Intellectual Property

All content on credit2go.ca (texts, images, logos, design, code) is the property of Credit2Go Inc. or its partners, and is protected by Canadian and international laws on copyright, trademarks, and intellectual property. Any reproduction, modification, or distribution without written authorization is strictly prohibited.

8. Limitation of Liability

Credit2Go provides its services “as is” without warranty of any kind. To the extent permitted by law, we are not responsible for:

• Service interruptions or technical errors
• Indirect losses or damages resulting from use of the site
• Actions of third parties (credit bureaus, banking institutions, Inverité, etc.)

Our total liability shall never exceed the amount of the loan granted. Nothing in this section limits the rights granted to you by the consumer protection legislation of your province of residence.

9. Confidentiality and Security

You commit to not disclosing your site access credentials to third parties. You are responsible for any activity performed under your account. In case of loss or fraudulent use, notify us immediately.

10. Changes to Terms

Credit2Go may modify these Terms at any time. Changes take effect as soon as they are published on this page. Your continued use of the site after modification constitutes your acceptance of the new Terms. The terms of your existing loan agreement cannot be changed unilaterally by this page.

11. Applicable Law and Jurisdiction

These Terms are governed by the laws of Canada and of the province where Credit2Go Inc. has its head office. Any dispute relating to these Terms or our services falls under the jurisdiction of Canadian courts. This section does not deprive you of any right. The consumer protection laws of your province of residence apply to your loan, including the rules governing high-cost credit, and you retain the right to file a complaint with the consumer protection authority of your province.

12. Contact Us